Assessment in the Library: Measuring ROI

Whether dedicating time to organize programs and exhibits or purchasing literature that better serves students and faculty, libraries are constantly investing time, money, and resources. But how can libraries use data to determine their return on these investments and showcase their value, impact, and improvement?

In this presentation, Harvard University Assessment Librarian Mark Shelton demonstrates how to collect data that digs deeper than volume numbers and recorded events, and illustrates how patrons are acquiring the useful information they desire from their libraries. By making data-driven decisions, libraries can ensure that students are leaving with the skills they need and that faculty is recognizing the value of the library’s services. Watch the full in-booth recording below.

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