Virtual information training for a global business: Business Information Review 2014 Annual Best Paper Prize

From Business Information Review

Business Information Review is delighted to announce the 2014 winner of its annual Best Paper Prize. The prize is awarded to papers which have demonstrated breakthrough thinking; potential impact on practice; a quality of writing and readability and professional relevance in the business information and knowledge management sector.

Congratulations go to Bonnie Ranvild Frisendahl for her winning paper Virtual information training for a global business, published in the December 2014 issue of the journal.

Editors of the journal, Sandra Ward and Val Skelton, comment:

In most organizations end users of information expect immediate online access to information resources (commercial databases) from their desktop, although expert searchers may be available to undertake searches of major significance and complexity.  Training and educating end-users in database research tools is therefore an important responsibility for Information and Library Services professionals.  In global organisations  the challenge of educating end-users around the world to be confident in information use include cultural and language barriers, cost-efficiency in reaching large numbers of staff, and effectiveness in achieving good learning outcomes.

Bonnie Ranvild Frisendahl’s article is an exemplary real world case study of the development and implementation of a virtual training programme – real-time training in a virtual classroom, focused on learning transfers in interactive sessions with new recruits to NovoNordisk whose active participation is encouraged.  Tips for securing engagement and interaction are included. In sharing the principles and practicalities underpinning the training design, Frisendahl shares a working model that is of proven worth and supported by an ongoing programme of evaluation.  She emphasises the importance of skilled facilitation and the need for established face to face trainers to acquire new skills.  The prize is well deserved for a clear, objective, well-founded and generous sharing of experience that can be easily adapted by others.


Congratulations also go to runner-up Arthur Weiss, for his paper Searching in a global environment: Finding information from and on foreign countries, regions and markets, featured in the December 2014 issue.

Read both articles for free –

2014 WINNER
Bonnie Ranvild Frisendahl
Virtual information training for a global business
Business Information Review
December 2014 31: 237-242, doi:10.1177/0266382114562104

2014 RUNNER-UP
Arthur Weiss
Searching in a global environment: Finding information from and on foreign countries, regions and markets
Business Information Review December 2014 31: 243-256, doi:10.1177/0266382114562105
 

     
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